Privacy

 

YOUR PRIVACY & HOW WE PROTECT IT.

Your privacy is respected in the same way that we manage our staffs. We have a comprehensive internal privacy policy to ensure anyone processing orders that contain your personal information protects your privacy. Below are the details on how we collect and/or manage your personal information. It applies to all Mettle Women Inc. Staff and any marketing contractors we may engage with, as well as your use of this website and your engagement with us as a subscriber.

Privacy 

Any and all personal information collected when using our website will be kept strictly private and confidential. We collect only information that we need to process your order and we will not share your information externally, except to fulfill post orders, or if required by law.

By using The Mettle Women Inc. website, you are consenting to the collection of information by Mettle Women Inc.

Privacy of email addresses

Mettle Women Inc. requires users to affirmatively ask to join its mailing lists. All users have open opportunity to opt-out of receiving communications from us at the point where we request information about the user.

Security of information: We utilise industry standard Secure Sockets Layer technology (SSL) to enable a secure transaction environment for online commerce. We use Stripe for all verified payment methods. It is your responsibility to notify your credit card provider if you suspect any unauthorised credit card use.

Cookies 

Cookies are pieces of information that a website or email transfers to your computer’s hard disk. Cookies can make the Web more useful by storing information about your preferences on a particular site. The use of cookies is an industry standard and many major websites use them to provide useful features for their customers.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for one week. If you log out of your account, the login cookies will be removed.

Cookies in and of themselves do not personally identify users, although they do identify a user’s computer. Most browsers are initially set up to accept cookies. If you’d prefer you can set yours to refuse cookies. However, you may not be able to take full advantage of a website if you do so. 

How long we retain your data 

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. 

Where we send your data

Visitor comments may be checked through an automated spam detection service.

If you have any questions regarding this privacy statement please write to:

bronwyn.bate@mettlegifts.com

Account holders who forget their password

Mettle is not able to change your password for you. You can do this by clicking the Sign In link on the homepage, you can then click Forgot password? to send yourself a password reset email. This link expires after 24 hours.

Account holders who want to change their email address

It isn't possible to change the email address associated with your account at this time. You can create a new account using your updated email address.